Shipping policy

This Shipping Policy applies to all orders placed with Ultra Hustle. Every item is printed to order, which means products are produced specifically after your order is placed rather than being held as finished stock. Our fulfilment partner produces and ships orders from an appropriate fulfilment facility based on product availability, production capacity and delivery destination.

Production time

Because each piece is produced specifically for your order, fulfilment begins after your order has been submitted. Production and fulfilment normally take 2–5 business days.

Production time does not include shipping time. Your total estimated delivery time is therefore the estimated fulfilment period plus the applicable shipping period.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where tracking is available.

Estimated shipping times

• Domestic United States and Canada: Standard delivery is generally approximately 3–4 business days after fulfilment.
• International deliveries: Standard international delivery is generally approximately 5–20 business days after fulfilment, depending on the destination and fulfilment location.

Delivery periods are estimates and are not guaranteed. Customs processing, carrier disruption, severe weather, peak shopping periods, product availability and other circumstances outside our control may cause delays.

Standard shipping rates

The rates below are our current standard base shipping rates for an order containing one product. All rates are shown in USD.

The actual shipping charge for your order is calculated during checkout based on your delivery destination and the products in your basket. Orders containing products assigned to different shipping profiles may have the applicable shipping rates combined.

T-shirts

Hoodies

Orders containing multiple products

Shipping for multi-item orders is calculated automatically during checkout.

Products in the same shipping profile may share a single applicable flat shipping rate. If your order contains products from different shipping profiles, such as a T-shirt and a hoodie, Shopify may combine the applicable rates from those profiles into one shipping amount.

Shipping regions

Our standard shipping rates are organised into the following nine regions:

• United States
• Europe
• United Kingdom
• EFTA states
• Canada
• Australia and New Zealand
• Japan
• Brazil
• Worldwide

The Worldwide region applies to supported destinations that do not fall within one of the other specifically listed shipping regions.

Israel is included within the Worldwide shipping region where delivery service is available.

Customs, duties and import taxes

When an order crosses an international customs border, it may be subject to import VAT, customs duties, handling charges or other fees imposed by the destination country.

Customs charges are determined by local authorities and are generally the responsibility of the recipient unless checkout specifically states otherwise.

Import duties, taxes and customs charges are not included in the standard shipping rates shown above.

Order tracking

Once your order has been dispatched, tracking information will be provided in your shipping confirmation email where tracking is available for the shipment.

If your tracking information has not updated for more than seven business days, contact us at 19zirka@gmail.com and include your order number.

Split shipments

An order may be divided into multiple shipments when different products are fulfilled at different facilities or need to be shipped separately.

Separate parcels may have different tracking numbers and may arrive on different days.

The shipping amount presented to you during checkout is the customer-facing shipping charge for the order, even where the order is later divided into multiple parcels.

Address accuracy

Please check your delivery address carefully before submitting your order.

If you notice an error after ordering, contact us as soon as possible. Once fulfilment has begun, we may be unable to change the delivery address.

Parcels returned to sender

Parcels may be returned to the fulfilment facility because of an incomplete or incorrect address, an unclaimed delivery or another unsuccessful delivery attempt.

Where a parcel is returned because of incorrect customer information or because it was left unclaimed, additional reshipping charges may apply before the order can be sent again.

Lost orders

If your order has not arrived and tracking does not show a successful delivery, contact us no later than 30 days after the estimated delivery date.

We will review the shipment and investigate the issue with our fulfilment partner or carrier where appropriate.

Damaged or defective orders

If your order arrives damaged, defective or incorrectly produced, contact 19zirka@gmail.com within 30 days of delivery.

Please include your order number, a description of the issue and clear photographs showing the product, damage or defect.

Restricted destinations

Due to legal, carrier or fulfilment restrictions, we currently cannot ship to:

• Russia
• Belarus
• Ecuador
• Cuba
• Iran
• North Korea
• Syria
• The Gaza Strip region in Palestine
• The Crimea, Luhansk and Donetsk regions of Ukraine

Shipping availability may change because of legal restrictions, international sanctions, carrier limitations or circumstances outside our control.

Contact

For questions about shipping or an existing order, contact 19zirka@gmail.com . We aim to reply within one business day.